"The most unprofessional thing I have ever seen a company do."
I made a reservation with this company through VRBO in October for a Christmas week. The entire reservation was paid for including security deposit $1,765. Friday evening after close of business (12/19/2020 at 6pm) I was sent a cancellation notice via email. Not even so much as a phone call. My...
PROFinding another provider who understood the COVID protocols and knew it was ok for me to stay.
CONEverything First Accommodations did. They should change their name to Worst Accommodations
"Onyx Gem very dated"
We stayed at Onyx Gem in June 2021 to see our new grandson. Although the Carnelian Woods Resort amenities were beautiful and First Accommodations was responsive, we felt that the condo was very outdated and dark. Furnishings were very inexpensive and worn looking. The carpet in the living room was...